We at My Soul And Spirit know that our customers want their orders as soon as possible, and we do our best to get all orders processed and shipped out immediately.
You can expect your merchandise to arrive within 10-16 days of purchase
Once your order has dispatched, you will receive a Shipping Confirmation email which will have the name of the courier company via which your order has been dispatched along with the Tracking ID that you can use to track you order at every step as it reaches you.
If you have received your Order Confirmation email already, you can track it right here.
If your order has reached your city, it should reach you very soon. You will most likely receive an ‘Out for Delivery’ update from the Courier Company.
Sometimes, there can be a delay in the delivery due to unavoidable circumstances which include:
- Network issues
- Unexpected weather conditions
- Riots, etc.
- Unlocatable or Incomplete address (In such cases, it would be advisable for you to contact the courier company and let them know of your complete address or any landmarks to easily trace your address.)
Still need help with something?
Just submit a ticket below, choose your issue. We will do our best to help you out.
